Resolved -
We are seeing no further signs of degradation
May 22, 15:26 EDT
Monitoring -
A temporary fix has been implemented, and PAF Functionality through the Action Items should now be able to be submitted and finalised. We will be actively monitoring the system.
May 7, 12:47 EDT
Identified -
Viewpoint has identified a bug in their latest update. Their developers are currently working on a fix:
Current affected areas.
Employee PAFs are currently not working. This would involve Vehicles, PR/HR and Marketing PAFs
Job Requisitions are currently functional, as well as Invoice Approvals and Time Off submissions.
As soon as Viewpoint implements a fix we will send an update.
May 5, 11:43 EDT
Update -
We are continuing to investigate this issue.
May 5, 11:37 EDT
Investigating -
You may experience issues submitting, saving, or finalising records within the Portal—modules that could be affected: Time Off, Timecards, Action Items, and Onboarding. We are currently investigating the issue.
May 4, 11:14 EDT